We employed Navigate to help us achieve certification in food safety through a third party audit. Entering into the audit we honestly felt it was going to be an onerous exercise in paperwork that would provide little value to us, except to expand our customer base once we had passed a third party audit. We are a small business that is growing into a medium size and the standards feel like they were written for large manufacturing companies and burdensome for a small company to employ. Alex worked with us to apply the standards in a way that has actually made our operation more efficient and meets our values. We were able to create programs and procedures in a way that does not feel like we are keeping records for the sole purpose of auditing but for our business’ benefit and has grown us into a stronger operation that runs more smoothly. From the first day working with Alex, continuing with follow-up one year later, we have found he brings a wealth of experience, knowledge and effective methods to this process. We are extremely satisfied with his services and highly recommend Navigate Food Safety to anyone working on improvement in food safety.
Jennifer, Plant Owner
Schoolhouse Gluten-Free Gourmet
From the first call with Navigate I felt a sincerity and authenticity that you cannot fake. And my expectations were exceeded. The onsite was thorough and a very genuine experience. I felt the team was invested in my success. They were capable and inspired confidence and trust. I feel confident. Supported. Someone has my back. I feel the Navigate team is invested in my success. They are willing to work with what I have. They have a “what can I take off your plate” attitude. Above all, as a leader, I feel like I have an expert team I can trust and I am part of something bigger. The WSGA was exactly the right price point to allow me to get a taste of how we worked together. It exceeded the value in terms of what we got out if it and 100% delivered on the promise.
Leclerc Group is a food company with a very strong quality and food safety culture. We are committed to always improving our programs and systems and we have gained recognition for that from our clients. It all started with the help of Alexandre Hanley of Navigate Food Safety Solutions about 15 years ago as he was for many years our food safety auditor. Since that time, we have never seen such a good auditor that pushed us to always be better because of his rigor and tenacity. Our internal auditor training program is still based on his unique approach to doing things differently and for the right reasons.
Sébastien, Vice President Quality
Leclerc Group
We have been using Navigate's program for several years now and have seen many impressive changes in our plant. Now that employees understand the system, they speak to their supervisors when they see something that doesn't make sense, thereby nipping issues in the bud. The overall culture of food safety has improved in our facility to the point that I'm confident we could pass an unannounced audit
Arden, Food Safety Manager